Clinical & Therapeutic Services

Compassionate. Experienced. Mission-Driven Mental Health Care.

At ProCare Direct Access, we understand the unique challenges faced by military personnel, veterans, and first responders. Our licensed clinicians — many of whom have served themselves — combine clinical precision with lived experience to deliver exceptional psychiatric care and VA documentation services, all under one roof.

Conditions We Do Not Treat

To ensure patients receive the most appropriate level of care, ProCare Direct Access does not provide treatment for:

  • Personality disorders
  • Substance use disorders
  • Psychotic disorders

Individuals needing care for these conditions may require specialized or higher-level services.

Our Areas of Expertise

We provide tailored support for a range of mental health concerns, including:

PTSD-and-trauma-services

PTSD and Trauma

Our trauma-informed care helps veterans and first responders process the impact of combat, critical incidents, and cumulative stress. Treatment is designed to restore balance, resilience, and a renewed sense of purpose.

young-lady-with-depressive-disorder

Depressive Disorders

We help veterans and first responders manage the emotional and physical toll of depression — from low mood and fatigue to loss of motivation — through compassionate care that restores energy, focus, and purpose.

soldier-with-anxiety-disorder

Anxiety Disorders

We support those struggling with excessive worry, panic, or stress responses, providing practical tools and therapy to reduce tension, improve focus, and regain a sense of calm and control.

Man suffering with insomnia and sleep disorder

Sleep Disorders and Insomnia

We address difficulties falling or staying asleep, helping veterans and first responders restore healthy sleep patterns, improve rest, and support overall mental and physical well-being.

Veteran dealing with adjustment disorder

Adjustment Disorders

We provide support for those struggling to cope with specific life stressors, helping restore balance, build coping skills, and improve emotional well-being.

Psychotherapist supporting soldier

Transitional Support

We help veterans and first responders navigate major life transitions, offering guidance, resources, and ongoing support to maintain mental wellness and thrive in new chapters.

Tele-Mental Health Services

(individual psychotherapy, psychiatric diagnostic interview examination and medication management)

Ways We Support Your Mental Health

Woman getting her medication

Medication Management

We help you find the right medications and dosages to support your mental health, manage symptoms, and maintain daily functioning. Our goal is to make treatment safe, effective, and tailored to you.

Individual psychotherapy for first responders

Individual Psychotherapy

One-on-one sessions focused on your unique experiences and challenges. This is a safe space to work through stress, trauma, or life changes, build coping skills, and strengthen mental resilience.

Soldier getting supportive therapy

Supportive Therapy

Practical guidance and strategies to help you manage day-to-day stress, stay resilient, and maintain your mental well-being. Think of it as ongoing support to keep you functioning at your best.

Fees for Service

We are a cash-only, private clinic. We are currently not accepting insurance at this time. However, we can provide a superbill upon request so you may file for potential insurance reimbursement depending on your insurance plan.

  • New Patient Evaluation – 60 minutes: $300
  • Follow-Up Visit – 30 minutes: $150

We are a private-practice, cash-pay mental health clinic. ProCare Direct Access is an out-of-network provider for TRICARE and most major insurance plans.

Being “out-of-network” means we do not bill insurance directly, but many clients can still receive reimbursement from their insurance plan.

Reimbursement Support

To help clients maximize their benefits, we partnered with Reimbursify to file out-of-network claims quickly and easily. We cover the cost of Reimbursify, so our clients can submit claims and receive reimbursement with no added fees.

Reimbursement Plan

Checking Your Out-of-Network Benefits

Before starting care, call your insurance provider and ask:
– Do I have out-of-network mental health benefits?
– What is my out-of-network deductible? Has it been met?
– Are services by a Psychiatric Mental Health Nurse Practitioner covered?
– What is my coinsurance rate?
– Is pre-authorization required?
– Will I be reimbursed the full amount or a percentage?
– Do you cover CPT codes (for medication management- 99205 and 99215), (Psychotherapy- 90834), and what is the maximum allowed amount?

If your plan includes out-of-network benefits, we’ll connect you with Reimbursify, making claim filing simple—in just minutes after your session.

Ready to use your insurance? Click the Use Your Insurance button to display “Verify your Benefits” and “File a Claim” options.

Frequently Asked Questions

Do you accept insurance or only cash-pay?

ProCare Direct Access is a private-pay (cash-pay) practice. We are out-of-network with insurance providers, but clients may be eligible for reimbursement depending on their plan. We also cover the cost of Reimbursify so clients can easily file out-of-network claims.

Texas

We specialize in evidence-based mental health care for adults, including PTSD, depression, anxiety, trauma-related concerns, and adjustment issues—especially for veterans and first responders.

Yes. Our psychiatric providers can evaluate, diagnose, and prescribe medication when clinically appropriate.

Scheduling is simple—you can book directly through our online portal, website or call our office for assistance.

Absolutely. All sessions and records are fully confidential and protected under HIPAA and federal privacy laws.

Yes. To ensure patients receive the most appropriate level of care, ProCare Direct Access does not evaluate or treat personality disorders, substance use disorders, or psychotic disorders. If these concerns are identified, we will recommend appropriate alternative resources.

Who We Serve

  • Active Duty Service Members

  • Veterans & Military Retirees

  • Reservists & National Guard

  • Law Enforcement Officers

  • Firefighters

  • Emergency Medical Services (EMS) Professionals

Call Today

1-210-879-8861

8637 Fredericksburg Rd
Urban Office, Suite 160, Rm 221
San Antonio, TX 78240