About ProCare Direct Access
Direct access to mental health care for veterans and first responders.
Our Mission
Our Story
Built by veterans, for veterans.
ProCare Direct Access was founded to close a critical gap in mental health and disability support for those who serve. After years working within military and VA systems, our founders saw how difficult it could be to access timely, compassionate, and clinically credible care. Too many service members and first responders were left waiting, misunderstood, or forced to navigate layers of red tape to get the help they deserved.
We created ProCare to change that.
Our Direct Access model removes the barriers — no insurance, no waitlists, no outside contractors. Just confidential, trauma-informed care from clinicians who have walked in your boots.
Here, veterans evaluate veterans. Every evaluation, treatment plan, and report is handled by licensed psychiatric and medical professionals with firsthand military experience and the authority to complete all documentation in-house — from diagnosis to DBQs and Nexus letters.
At ProCare Direct Access, we combine clinical authority, military understanding, and compassionate care to make sure those who serve never have to carry the weight alone.
Meet the Providers
Dr. John L. Baeke, M.D., Lt. Col. (Ret.)
Medical Director
Dr. John L. Baeke brings more than four decades of medical and surgical experience to ProCare Direct Access, grounded in a lifelong commitment to service. A graduate of the University of Kansas School of Medicine, and residency trained in General Surgery and Plastic Surgery. Dr. Baeke has also practiced in general medicine, emergency care, addiction medicine, advanced wound and burn management and military medicine. He is board-certified, licensed in California and Texas.
Dr. Baeke served with distinction in both the U.S. Navy and the Texas Army National Guard, retiring as a Lieutenant Colonel and Field Surgeon in August 2025. His “boots on the ground” experience gives him a deep understanding of the realities faced by service members, veterans, and first responders and the lasting physical and psychological impact of service.
As Medical Director, Dr. Baeke leads ProCare Direct Access with a whole-person approach to care, recognizing that physical trauma and mental health are inseparably linked. Known for his integrity and clarity, he has reviewed over 500 medical-legal cases and provided expert testimony at the federal level. His leadership ensures our patients receive timely, private, and elite care delivered with dignity and respect.
Jesús de Luna, PMHNP-BC, Major, U.S. Army
Major Jesús De Luna, PMHNP-BC, is a board-certified Psychiatric-Mental Health Nurse Practitioner with over 15 years of experience treating complex psychiatric conditions, specializing in military medicine, combat-related PTSD, airborne and battlefield injuries, and service-connected behavioral health conditions.
He proudly served 23 years in the U.S. Army, beginning his career as an infantryman before transitioning into military medicine as a psychiatric officer. During his assignment at Fort Sam Houston under BAMC, he completed hundreds of comprehensive psychiatric evaluations and conducted Medical Evaluation Boards (MEBs) for active-duty service members building deep expertise in documenting service-connected conditions.
As both a veteran and a former VA patient, he has personally experienced the barriers, delays, and frustrations of navigating the VA disability system. After witnessing countless veterans struggle or giving up on their claims, he founded ProCare Direct Access to close the gaps he once faced.
His mission is simple: To provide veterans, service members, and first responders with the expert clinical care and VA disability support they truly deserve.
Jyoti Kc, PMHNP-BC, FNP-C
Jyoti Kc, FNP-C, PMHNP-BC, is a dual-certified Psychiatric Mental Health and Family Nurse Practitioner with over 15 years of experience helping individuals navigate life’s most difficult challenges. At ProCare Direct Access, she provides trauma-informed care tailored to veterans, military members, and first responders, with a focus on PTSD, medication management, and long-term wellness.
Her goal is to create a safe, respectful, and judgment-free space where patients feel empowered to take control of their mental health and move forward with strength and support.
As a former U.S. Army Reserve Officer, she developed the discipline, resilience, and sense of purpose that continue to guide her work today. This experience taught her what it means to lead through adversity, serve with integrity, and recognize the often-unseen toll that high-stress roles can take—particularly on mental health. These experiences shaped her deep commitment to supporting those who serve and have served.
Our Values
Experienced
We bring years of clinical and VA-related experience to every case we handle. Our team understands the complex medical and administrative side of the VA disability process — and we use that expertise to make it easier for veterans to get the recognition and care they deserve.
Professional
We uphold the highest standards of ethics, accuracy, and confidentiality in everything we do. From documentation to patient communication, professionalism is at the heart of how we serve. Veterans can trust that their information and time are respected.
Compassionate
We don’t just see medical files — we see people who have served. Our approach is rooted in empathy, listening, and genuine care. Every interaction is guided by understanding your story and your service, not just your symptoms.
Committed
Your mission doesn’t end when you leave the service — and neither does ours. We are dedicated to walking beside you through every step of your VA claim process, ensuring you have strong, clear medical documentation that truly supports your case.
Our Promise
At ProCare Direct Access, you’ll always receive:
- Veteran-led care from clinicians who understand your world
- Clinical authority that ensures credibility and precision
- Compassionate support that’s personal, confidential, and free of barriers
Talk to someone who understands
You don’t have to wait for a crisis. Help is available now.
If you’re experiencing emotional distress, free and confidential help is available 24/7.
If this is an emergency, please call 911 immediately.
Suicide & Crisis Lifeline: Call 9-8-8 or visit https://suicidepreventionlifeline.org/
Crisis Text Line: Text HOME to 741-741 or visit https://www.crisistextline.org/
Testimonials
What Our Clients Say
Call Today
1-210-879-8861